Monitoring the psychological component of higher education quality using ICT tools
DOI:
https://doi.org/10.55056/cte.685Keywords:
higher education, quality, monitoring, psychological component, ICT , Google services, Google FormsAbstract
This study examines the use of information and communication technologies (ICT) to monitor the psychological component of higher education quality. A literature review covers the concepts of higher education quality and its monitoring, the psychological factors involved, and the potential of ICT tools, including Google services. The study details a monitoring procedure using Google Forms to assess indicators like relationships between participants, satisfaction levels, and organisational climate. The computer program “Personnel – Ψ” is also presented as a tool for comprehensive psychological diagnostics of teachers. The advantages of using ICT tools for efficient data collection, analysis and management are discussed. The results demonstrate the feasibility and effectiveness of using ICT to improve monitoring of the psychological aspects of educational quality and make evidence-based decisions to enhance the educational environment. The use of user-friendly tools like Google Forms facilitates regular assessment of quality indicators and aids institutions in ensuring participant satisfaction and optimal conditions for learning and growth.
Downloads
References
Asatiani, D.N., 2018. Dvadtcat let Vsemirnoi deklaratcii IuNESKO o vysshem obrazovanii dlia XX veka. IX Mezhdunarodnaia nauchno-prakticheskaia konferentciia "Uchitel, uchenik, uchebnik", MGU imeni M.V. Lomonosova, fakultet inostrannykh iazykov i regionovedeniia, Rossiia, 18-19 oktiabria 2018. pp.19–21. Available from: https://elibrary.ru/item.asp?id=38140471.
Babalola, J.B., 2004. Quality assurance and child-friendly strategies for improving public school effectiveness and teacher performance in a democratic Nigeria. Management of Primary and Secondary Education in Nigeria. Ibadan: NAEAP Publications, pp.303–312.
Balacheff, N., 1993. Artificial Intelligence and Real Teaching. In: C. Keitel and K. Ruthven, eds. Learning from Computers: Mathematics Education and Technology. Berlin, Heidelberg: Springer, pp.131–158. DOI: https://doi.org/10.1007/978-3-642-78542-9_6
Balakhtar, K., 2019. Professional tolerance as a component of foreign language lecturers’ readiness to creative professional work at universities. Psychological Journal, 5(12), pp.9–20. Available from: https://doi.org/10.31108/1.2019.5.12.1. DOI: https://doi.org/10.31108/1.2019.5.12.1
Balakhtar, V.V., 2018. Influence of information and communication technologies for forming professional personal competence of social work specialist. Information Technologies and Learning Tools, 66(4), pp.93–104. Available from: https://doi.org/10.33407/itlt.v66i4.2066. DOI: https://doi.org/10.33407/itlt.v66i4.2066
Bazhenov, R., Bazhenova, N., Khilchenko, L. and Romanova, M., 2015. Components of Education Quality Monitoring: Problems and Prospects. Procedia - Social and Behavioral Sciences, 214, pp.103–111. Available from: https://doi.org/10.1016/j.sbspro.2015.11.600. DOI: https://doi.org/10.1016/j.sbspro.2015.11.600
Bondarchuk, O., 2017. Subjective well-being of university teachers as a psychological factor of quality of higher education. In: V. Oliynyk, ed. Management of higher education quality: problems and prospects. pp.86–89. Available from: http://web.archive.org/web/20201231232221/https://www.files.gisap.eu/sites/files/digest/special_collection5.indd.site.pdf.
Bondarchuk, O., 2018. Psychological safety of the educational environment in secondary schools as a factor of innovative activities motivation for the Ukrainian teachers. Studia Universitatis Moldaviae. Seria “Științe ale educației”, (9 (119)), pp.216–220. Available from: http://web.archive.org/web/20201230063908/http://ojs.studiamsu.eu/index.php/education/article/view/1208.
Bottino, R.M., Chiappini, G., Forcheri, P., Lemut, E. and Molfino, M.T., 1999. Activity theory: A framework for design and reporting on research projects based on ICT. Education and Information Technologies, 4(3), pp.279–293. Available from: https://doi.org/10.1023/A:1009692126355. DOI: https://doi.org/10.1023/A:1009692126355
Burlachuk, L.F., 2008. Psykhodyahnostyka. 2nd ed. Piter.
Bykov, V.Y., Kuchanskyi, O.Y., Biloshchytskyi, A.O., Andrashko, Y.V., Dikhtiarenko, O.V. and Budnik, S.V., 2019. Development of information technology for complex evaluation of higher education institutions. Information Technologies and Learning Tools, 73(5), pp.293–306. Available from: https://doi.org/10.33407/itlt.v73i5.3397. DOI: https://doi.org/10.33407/itlt.v73i5.3397
Büyükbaykal, C.I., 2015. Communication Technologies and Education in the Information Age. Procedia - Social and Behavioral Sciences, 174, pp.636–640. Available from: https://doi.org/10.1016/j.sbspro.2015.01.594. DOI: https://doi.org/10.1016/j.sbspro.2015.01.594
Chorna, O.V., 2020. Monitoring of quality of higher education in Ukraine and Germany: comparative aspect. Educational Dimension, 2, p.213–225. Available from: https://doi.org/10.31812/educdim.v54i2.3869. DOI: https://doi.org/10.31812/educdim.v54i2.3869
Chornyi, O.P., Herasymenko, L.V. and Busher, V.V., 2021. The learning process simulation based on differential equations of fractional orders. CTE Workshop Proceedings, 8, p.473–483. Available from: https://doi.org/10.55056/cte.301. DOI: https://doi.org/10.55056/cte.301
Fetiskin, N.P., Kozlov, V.V. and Manuylov, G.M., 2002. Sotsialno-psikhologicheskaya diagnostika razvitiya lichnosti i malykh grupp [Socio-psychological diagnosis of personality development and small groups]. Moscow: Izd-vo Instituta Psikhoterapii.
Forcheri, P. and Molfino, M.T., 2000. ICT as a tool for learning to learn. In: D.M. Watson and T. Downes, eds. Communications and Networking in Education: Learning in a Networked Society. Boston, MA: Springer US, pp.175–184. Available from: https://doi.org/10.1007/978-0-387-35499-6_16. DOI: https://doi.org/10.1007/978-0-387-35499-6_16
Glasser, W., 1990. The quality school: Managing students without coercion. New York: Harper and Row Publishers.
Gül, E., Çokluk, Ö. and Gül, Ç.D., 2015. Development of an Attitudes Scale toward Online Assessment. Procedia - Social and Behavioral Sciences, 174, pp.529–536. Available from: https://doi.org/10.1016/j.sbspro.2015.01.699. DOI: https://doi.org/10.1016/j.sbspro.2015.01.699
Haddad, W.D. and Demsky, T., 1995. Education Policy-Planning Process: An Applied Framework, Fundamentals of Educational Planning, vol. 51. Paris: UNESCO: International Institute for Educational Planning. Available from: https://unesdoc.unesco.org/ark:/48223/pf0000100994/PDF/100994eng.pdf.multi.
Hampel, T., Ferber, F. and Müller, W.H., 1998. mechANImateach - A New Approach to the Teaching of Mechanics. In: G.B. Davis, ed. Teleteaching ’98 - Distance Learning, Training and Education, IFIP World Computer Congress 1998. Austrian Computer Society, [email protected], vol. 120, pp.393–402.
Hope, J. and Hope, T., 1997. Competing in the third wave: the ten key management issues of the information age. Boston: Harvard Business School Press.
Hänsgen, K.D. and Perrez, M., 2001. Computer-based psychodiagnostics in family and education - concepts and perspectives. Psychologie in Erziehung und Unterricht, 48(3), pp.161–178.
Incheon Declaration: Education 2030: Towards Inclusive and Equitable Quality Education and Lifelong Learning for All, 2015. Available from: https://unesdoc.unesco.org/ark:/48223/pf0000233813.
Kartashova, L.A., Gurzhii, A.M., Zaichuk, V.O. and Sorochan, T.M., 2023. Digital twin technology for blended learning in educational institutions during COVID-19 pandemic. CTE Workshop Proceedings. Available from: https://doi.org/10.55056/cte.666. DOI: https://doi.org/10.55056/cte.666
Kondratenko, Y.P., Simon, D. and Atamanyuk, I.P., 2016. University Curricula Modification Based on Advancements in Information and Communication Technologies. In: V. Ermolayev, A. Spivakovsky, M.S. Nikitchenko, A. Ginige, H.C. Mayr, D. Plexousakis, G. Zholtkevych, O. Burov, V.S. Kharchenko and V. Kobets, eds. Proceedings of the 12th International Conference on ICT in Education, Research and Industrial Applications. Integration, Harmonization and Knowledge Transfer, Kyiv, Ukraine, June 21-24, 2016. CEUR-WS.org, CEUR Workshop Proceedings, vol. 1614, pp.184–199. Available from: http://ceur-ws.org/Vol-1614/paper_18.pdf.
Kremen, V.G. and Bykov, V.Y., 2013. Categories of space and environment: features model representation and educational application. Theory and practice of management social systems: philosophy, psychology, pedagogy, sociology, (3), pp.3–16.
Kukharenko, V.N., Shunevych, B.I. and Kravtsov, H.M., 2023. Distance learning expert and leader. Educational Dimension, 8, p.19–40. Available from: https://doi.org/10.31812/ed.597. DOI: https://doi.org/10.31812/ed.597
Law of Ukraine “On Higher Education”, 2015. Available from: https://zakon.rada.gov.ua/laws/show/1556-18.
Lukina, T.O., 2007. Monitorynh yak mekhanizm informatsiynoho zabezpechennya upravlinnya yakosti osvity. Testuvannya i monitorynh, (12), pp.16–20. DOI: https://doi.org/10.3359/oz0701016
Madani, R.A., 2019. Analysis of Educational Quality, a Goal of Education for All Policy. Higher Education Studies, 9(1), pp.100–109. Available from: https://doi.org/10.5539/hes.v9n1p100. DOI: https://doi.org/10.5539/hes.v9n1p100
Maksymenko, S.D. and Kokun, O.M., 2019. Principles of website design for professional psychological diagnosis in different specialties. Information Technologies and Learning Tools, 73(5), pp.284–292. Available from: https://doi.org/10.33407/itlt.v73i5.2963. DOI: https://doi.org/10.33407/itlt.v73i5.2963
Masuda, Y., 1990. Managing in the information society. Blackwell Publishers, Inc.
Mills, C.N., Potenza, M.T., Fremer, J.J. and Ward, W.C., 2005. Computer-based testing: Building the foundation for future assessments. Routledge. DOI: https://doi.org/10.4324/9781410612250
Oliynyk, V.V., Gushchyna, N.I., Kondratova, L.H. and Kasian, S.P., 2023. Developing digital competence of teachers in postgraduate education using Google Workspace for Education. CTE Workshop Proceedings. Available from: https://doi.org/10.55056/cte.662. DOI: https://doi.org/10.55056/cte.662
Pellegrino, J.W., Hunt, E.B., Abate, R. and Farr, S., 1987. A computer-based test battery for the assessment of static and dynamic spatial reasoning abilities. Behavior Research Methods, Instruments, & Computers, 19(2), pp.231–236. Available from: https://doi.org/10.3758/BF03203790. DOI: https://doi.org/10.3758/BF03203790
Rome Ministerial Communiqué, 2020. Available from: https://www.ehea.info/Upload/Rome_Ministerial_Communique.pdf.
Russell, M., Goldberg, A. and O’Connor, K., 2003. Computer-based Testing and Validity: a look back into the future. Assessment in Education: Principles, Policy & Practice, 10(3), pp.279–293. Available from: https://doi.org/10.1080/0969594032000148145. DOI: https://doi.org/10.1080/0969594032000148145
Saukh, P., 2020. Strategic vision of a new model of higher education: Movement to create world-class universities. Herald of the National Academy of Educational Sciences of Ukraine, 2(2). Available from: https://doi.org/10.37472/2707-305X-2020-2-2-13-7. DOI: https://doi.org/10.37472/2707-305X-2020-2-2-13-7
Sergienko, V. and Sorokina, N., 2013. Theoretical and methodological basis of monitoring quality of higher education. Zbirnyk naukovykh prats kamianets-podilskoho natsionalnoho universytetu imeni ivana ohiienka. seriia pedahohichna, 19, pp.119–124. Available from: http://ped-series.kpnu.edu.ua/article/view/31606.
Shamova, T.I., Tretyakov, P.I. and Kapustyn, N.P., 2002. Upravleniye obrazovatelnymi sistemami. Vlados.
Shishov, S.Y. and Kalney, V.A., 2000. Shkola: monitoring kachestva obrazovaniya. Pedagogicheskoye obshchestvo Rossii.
Spirin, O.M. and Vakaliuk, T.A., 2019. Formation of information and communication competence of bachelors of informatics on the use of cloud-oriented learning environment. Information Technologies and Learning Tools, 72(4), pp.226–245. Available from: https://doi.org/10.33407/itlt.v72i4.3262. DOI: https://doi.org/10.33407/itlt.v72i4.3262
Sranamkam, T., 2014. The Effects of Web-Based Instruction in Physics Entitle Momentum Using Collaborative Learning by Google Application to Enhance Problem Solving Skills for Grade XI Students. Available from: https://doi.org/10.2139/ssrn.2474698. DOI: https://doi.org/10.2139/ssrn.2474698
Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), 2015. Available from: https://www.enqa.eu/wp-content/uploads/2015/11/ESG_2015.pdf.
Tkachuk, V.V., Yechkalo, Y.V., Semerikov, S.O., Khotskina, S.M., Markova, O.M. and Taraduda, A.S., 2022. Distance learning during COVID-19 pandemic: mobile information and communications technology overview. Educational Dimension, 7, p.282–291. Available from: https://doi.org/10.31812/educdim.7612. DOI: https://doi.org/10.31812/educdim.7612
Tymoshko, A., Dubinina, O., Kravchynska, T., Burlaienko, T. and Sholokh, E., 2020. Information support for quality management of education in general educational institutions of Ukraine. Educational Dimension, 3, p.285–302. Available from: https://doi.org/10.31812/educdim.v55i0.3949. DOI: https://doi.org/10.31812/educdim.v55i0.3949
UNESCO and EFA Global Monitoring Report Team, 2004. EFA Global Monitoring Report 2005: Education for All – The Quality Imperative. Paris: UNESCO Publishing. Available from: https://www.right-to-education.org/sites/right-to-education.org/files/resource-attachments/EFA_GMR_Quality_Imperative_2005_en.pdf.
Vasyliuk, A.V., Yakovets, N.I., Dei, M.O., Titko, E., Voloshchenko-Vislobokova, O., Kyrychenko, M.O., Otych, O.M., Otamas, I.H., Muliar, H., Lukina, T.O., Bazeliuk, V.H., Nikolaienko, S. and Vitchenko, A., 2019. Yakist vyshchoyi osvity: teoriya i praktyka [The quality of higher education: theory and practice]. Kyiv, Nizhyn: Lysenko M.M.
Welzant, H., Schindler, L., Puls-Elvidge, S. and Crawford, L., 2015. Definitions of quality in higher education: A synthesis of the literature. Higher Learning Research Communications, 5(3), pp.3–13. Available from: https://doi.org/10.18870/hlrc.v5i3.244. DOI: https://doi.org/10.18870/hlrc.v5i3.244
Wen, M.L. and Tsai, C.C., 2006. University Students’ Perceptions of and Attitudes Toward (Online) Peer Assessment. Higher Education, 51(1), pp.27–44. Available from: https://doi.org/10.1007/s10734-004-6375-8. DOI: https://doi.org/10.1007/s10734-004-6375-8
Zakharchenko, V.M., Kalashnikova, S.A., Luhovyy, V.I., Stavytska, A.V., Rashkevych, Y.M. and Talanova, Z.V., 2014. Natsionalnyy osvitniy hlosariy: Vyshcha osvita.
Downloads
Submitted
Published
Issue
Section
License
Copyright (c) 2023 Olena I. Bondarchuk, Valentyna V. Balakhtar, Kateryna S. Pavlenok, Valeriy O. Kyrichuk, Nataliia O. Yakubovska, Tamara V. Grubi
This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
Accepted 2024-01-27
Published 2024-03-20